“Personal Information” is information about you that is personally identifiable to you, like your name, address, email address, or phone number, as well as other non-public information that is associated with the foregoing.
The Data We Collect and How We Use it
Information You Choose to Give
All Personal Information that you provide to us must be true, complete, and accurate and you must notify us of any changes to such Personal Information.
Information Collected Automatically
When accessing the Services, interacting with our content, or using your AgEagle account, we may collect the below types of information.
Usage Data:We capture the name of your Internet Service Provider (“ISP”), the website from which you visited us from, the pages of the Website you visit, the date and duration of your visit, and information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) used during your visit (“Usage Data”). We only capture and store a truncated version of your IP address. Your full IP address never reaches our servers and we never have access to it.
We use Usage Data to facilitate and improve upon your access to the Services (e.g. to adjust the Services to the device you are using) and to recognize and stop any misuse. We also process Usage Data in an anonymized form for statistical purposes. Anonymized data is data that cannot be associated with any one individual. In addition, we use behavioral data that is automatically collected to improve and personalize the Services.
You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time. Should you visit the Services with cookies deactivated, you may possibly not be able to use all of the functions on the Services to the full extent.
Log Files: Log files track actions occurring on the Services and collect data including your IP address, browser type, Internet Service Provider, referring/exit pages, and date/time stamps.
Web Beacons, Tags, and Pixels: Each of these items are electronic files used to record information about how you browse the Services. We use web beacons, tags, and pixels to deliver cookies and count visits.
Contact via e-mails: On the Website, you can contact us via the contact form. In that form, we ask for your contact information (e.g. name, email address etc.). If you choose to receive e-mails from us, we may use certain analytics tools to capture data such as when you open our email or if you click on any links or banners in our e-mail.
We may also occasionally send you notification emails about updates to our products, legal documents, or offer customer support or marketing emails. We use this data solely to answer questions we receive or to help us improve on the effectiveness of our communications and marketing campaigns.
Information from Other Sources
Use of Information We Collect
In short, we use your Personal Information collected through the Services for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. For example, we may use your Personal Information to:
We process this Personal Information for these purposes given our legitimate interest in protecting our business and Services, to measure the adequate performance of our contract with you and as necessary to comply with legal or regulatory obligations. For example, anti-money laundering and mandatory client screening checks or disclosure to law enforcement.
Sharing Personal Information with Third-Parties
Service Providers: We use a few trusted external service providers for data analysis, processing, and/or storage offerings. For example, if you provide payment data to purchase a product, we may share that data with other entities as appropriate for payment processing, fraud prevention, or other related financial services. These service providers are carefully selected and meet high data protection and security standards.
Corporate Transactions: We may also disclose Personal Information as part of a corporate transaction, such as a merger, transfer, divestiture, or sale of all or a portion of our business or assets.
Law Enforcement or Legal Requests: We may access, transfer, disclose, and preserve your Personal Information when we have a good faith belief that doing so is necessary to:
Analytical Companies: We may also share aggregated or de-identified information to companies that provide analytic reports to us, such as Google Analytics, HubSpot. Please consult the respective privacy policies and statements of these third-parties for more information, including how each of these companies uses this data. Aggregated data refers to data that is collected from multiple users and is compiled into data summaries, typically for the purposes of analysis. De-identified data refers to data from which all Personal Information has been removed to protect the individual identity and privacy.
These third-parties are required not to use your Personal Information other than to provide the products and Services requested by AgEagle and are bound by confidentiality agreements with regard to their use of such information. You expressly consent to the sharing of your Personal Information with our contractors and third-party service providers for the sole purpose of providing products and Services to you.
Your Choices Regarding Your Personal Information
In line with the law, you have the right to be informed of your Personal Information processed by AgEagle, a right to rectification, correction, erasure, and restriction of processing. You also have the right to receive from AgEagle a structured, common, and machine-readable format of the Personal Information you provided to us.
When you receive promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the communication you receive or by contacting us directly at email@example.com.
You may at any time change and/or withdraw your consent regarding any use or processing of your Personal Information, without affecting the lawfulness of the processing that was carried out prior to withdrawing it.
Additionally, you may deactivate your AgEagle (Atlas, mysenseFly) account at any time. To this end, you may simply log onto your account, access your profile and make the desired changes, or should this option not be available, please contact Customer Support at firstname.lastname@example.org.
Should you decide to deactivate your account with us or request that we permanently remove you from our mailing list, we may retain your Personal Information in order to meet any regulatory and reporting requirements and to address any customer service issues. Any other Personal Information would be deleted permanently within 30 days. Additionally, we may still send you non-promotional emails, such as emails about your account or our ongoing business relations.
Whenever you withdraw your consent, you acknowledge and agree that this may have a negative influence on the quality of the Services we provide. You further acknowledge and agree that AgEagle shall not be held liable with respect to any loss and/or damage to your Personal Information if you choose to withdraw consent.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by using the links below:
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/?c=2&lang=EN.
Do Not Track
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. When you visit a website in any browser, you automatically share information with that website, such as cookies, your IP address, and other standard PC information. Please note the tracking we do is minimal and is used to make the Services work. If you choose to turn on your DNT signal, we will honor it.
Your European Privacy Rights
AgEagle is committed to processing data in accordance with its responsibility under the European General Data Protection Regulation (“GDPR”). If the processing of Personal Information about you is subject to the GDPR, you have certain rights with respect to that data including,
To make such requests, contact us at email@example.com. You also have the right to lodge a complaint with a supervisory authority, but we encourage you first to contact us with any questions or concerns.
Your California Privacy Rights
AgEagle is committed to processing data in accordance with its responsibility under the California Consumer Privacy Act (“CCPA”), to the extent CCPA applies to AgEagle’s business. If you are a California resident, you have the following rights free of charge:
In particular, AgEagle has collected the following categories of Personal Information from its consumer within the last twelve (12) months:
If you would like to exercise your above rights, please submit your request to Customer Support firstname.lastname@example.org.
Only you or a person registered with the California Security of State that you authorize to act on your behalf, may make a verifiable consumer request related to your Personal Information. The verifiable consumer request must:
We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
The Services are not intended for children or minors under the age of 16. We do not knowingly collect Personal Information from children or minors under the age of 16. If you are under the age of 16, please do not provide any information to us. By accessing the Services, you represent and warrant that you are over the age of 16.
Security of Personal Information
AgEagle is committed to protecting the security of your Personal Information. AgEagle takes reasonable steps to help protect your Personal information including password locked and encrypted computers, unique logins for each user, password protected user accounts, and we use a multi-factor authentication for third-party logins.
Please remember no Internet transmission is every fully secure or error free. Please keep this in mind when disclosing any Personal Information to AgEagle via the Internet. Although AgEagle makes efforts to ensure that your Personal Information is not intercepted, accessed, used, or disclosed by unauthorized persons, you should know that AgEagle cannot fully eliminate security risks associated with Personal Information and any transmission is at your sole and exclusive risk.
In case of a data breach, AgEagle will notify affected individuals within three (3) days. Additionally, AgEagle may communicate any additional measures we will be taking to ensure such an event does not happen again.
Retention of Personal Information
We may store your Usage Data and other Personal Information until such time when you withdraw your consent for us to do so or for as long as necessary for the purpose(s) for which we originally collected it, unless otherwise required by law. Because these needs can vary for different data types, actual retention periods can vary significantly based upon user expectations, consent, sensitivity of data, and the availability of automated controls that enable the deletion of data.
When we have no ongoing legitimate business need to process your Personal Information or if you withdraw your consent for us to store your Usage Data or other Personal Information, we may either delete or anonymize it after one year, or if this is not possible (for example, because your Personal Information has been stored in backup archives), then we may securely store your Personal Information and isolate it from any further processing until deletion is possible.
Additionally, your Personal Information may be stored on HubSpot, AWS, Ecwid, Google Analytics, Quickbooks, Netsuite, Odoo and Salesforce’s databases. Please review their privacy policies to see their security measures.
Transfer of Personal Information
If you are located in the EEA or the United Kingdom, we will only transfer your personal data if:
AgEagle Aerial Systems Inc.
8201 E 34th St. N, Suite 1307
Wichita, Kansas 67226